Flier Patience Wears Thin at Checkpoints

Flier Patience Wears Thin at Checkpoints
SUSAN STELLIN

Specifically, they point to the new body scanners that are replacing metal detectors — which have raised privacy and health concerns, as well as prompted legal challenges — and the more invasive pat-downs, which have set off complaints about disrespectful treatment by agents.

“I think people want to say enough is enough, but they’re worried that they’re going to be perceived as weak on security,” Mr. Freeman said.

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